For B2C engagement
Customer engagement app for product brands
Inspire can also face outward: brands use it as a customer app for product registration, manuals, warranty support and educational content. The same gamification layer that engages employees rewards customers for learning about and using your products.
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The challenge
After the purchase, most brands lose direct contact with their customers. Manuals get lost, registrations are skipped, and customers rarely hear about accessories or new versions that would suit them.
A branded app keeps that relationship going, but only if customers have a reason to open it.
How Inspire helps
Product catalogue
Product information, manuals and accessories in one place.
FAQ module
Answers to common product and warranty questions, available instantly.
Mini masterclass module
Short videos that help customers get more out of their products.
Micro-reward system
Points for registering products, learning and taking part.
Redeem points for rewards
A rewards store that turns points into discounts or gifts.
Push notifications
Notifications about new versions and recommended add-ons.
What it looks like in practice
- Reward customers with points for registering a new product.
- Offer manuals and how-to videos inside the app instead of in the box.
- Recommend add-ons and new versions based on registered products.
- Run seasonal challenges that keep customers coming back.
Questions
Can Inspire be used for customers, not just employees?
Yes. Inspire is used both internally and externally. As a customer app it supports product registration, manuals, warranty support, educational content and loyalty rewards, branded as your own app.